General

As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that says something about you and with which you can be identified. In this privacy policy, we would like to explain to you how, for what purpose and on what legal basis we process your data.

We are responsible for data processing on this website and in our company:

General information

SSL or TLS encryption

When you enter your data on websites, place online orders or send emails over the internet, you must always expect that unauthorized third parties will access your data. There is no complete protection against such access. However, we do everything we can to protect your data in the best possible way and to close security gaps as far as we can.

An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data that you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.

How long do we store your data?

In some places in this privacy policy, we inform you about how long we or the companies that process your data on our behalf store your data. If no such information is provided, we will store your data until the purpose of the data processing no longer applies, you object to the data processing or you withdraw your consent to the data processing.

In the event of an objection or revocation, however, we may continue to process your data if at least one of the following conditions is met:

• We have compelling legitimate grounds for continuing the data processing that outweigh your interests, rights and freedoms (only if you object to the data processing; if the objection is to direct marketing, we cannot provide any legitimate grounds).
• Data processing is necessary for the establishment, exercise or defense of legal claims (does not apply if your objection is to direct marketing)
• We are legally obliged to retain your data.

In this case, we will delete your data as soon as the requirement(s) cease(s) to apply.

Data protection officer

We have appointed a data protection officer for our company:

Your rights

Objection to data processing

IF YOU READ IN THIS PRIVACY POLICY THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT THIS IS THEREFORE BASED ON ART. 6 ABS. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT UNDER ART. 21 GDPR THE RIGHT TO OBJECT TO THIS.THIS ALSO APPLIES TO PROFILING BASED ON THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO JUSTIFICATION IS REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT MARKETING.

THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING CONDITIONS APPLIES:

• WE CAN DEMONSTRATE LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
• THE PROCESSING IS FOR THE PURPOSE OF ENFORCING, EXERCISING OR DEFENDING LEGAL CLAIMS.

THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTLY ADVERTISING OR ANY PROFILING RELATED TO SUCH ADVERTISING.

Other rights

Revocation of your consent to data processing

Many data processing operations are based on your consent. You give this consent, for example, by ticking the appropriate box on online forms before you send the form or by allowing certain cookies when you visit our website. You can withdraw your consent at any time without giving reasons (Art. 7 para. 3 GDPR). We may then no longer process your data from the time you withdraw your consent. The only exception: We are legally obliged to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.

Right to lodge a complaint with the competent supervisory authority

If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. You can contact a supervisory authority in the member state of your place of residence, your place of work or the place where the alleged infringement took place. The right to lodge a complaint exists in addition to administrative or judicial remedies.

Right to data portability

We must provide you or a third party with data that we process automatically on the basis of your consent or in fulfillment of a contract in a commonly used, machine-readable format if you request this. We can only transfer the data to another controller if this is technically feasible.

Right to data access, erasure and rectification

In accordance with Art. 15 GDPR, you have the right to receive information free of charge about what personal data we have stored about you, where the data comes from, to whom we transfer the data and for what purpose it is stored. If the data is incorrect, you have the right to rectification (Art. 16 GDPR); under the conditions of Art. 17 GDPR, you may request that we erase the data.

Right to restriction of processing

In certain situations, you can request that we restrict the processing of your data in accordance with Art. 18 GDPR. The data may then - apart from being stored - only be processed as follows:

• with your consent
• for the establishment, exercise or defense of legal claims for the protection of the rights of another natural or legal person
• for reasons of important public interest of the European Union or a Member State. The right to restriction of processing exists in the following situations:
  • You have disputed the accuracy of your personal data stored by us and we need time to verify this. In this case, the right exists for the duration of the review.
  • The processing of your personal data is unlawful or was unlawful in the past. In this case, you have the right to have the data erased as an alternative.
  • We no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims. In this case, you have the right to have the data erased as an alternative.
  • You have lodged an objection in accordance with Art. 21 para. 1 GDPR and now your interests and ours must be weighed against each other. The right exists here as long as the result of the weighing up has not yet been determined.

Hosting and Content Delivery Networks (CDN)

External hosting

Our website is hosted on a server of the following internet service provider (hoster):

How do we process your data?

The hoster stores all data from our website. This also includes all personal data that is collected automatically or through your input. This can be in particular Your IP address, pages accessed, names, contact details and inquiries as well as meta and communication data. When processing data, Hetzner Online GmbH complies with our instructions and only ever processes the data to the extent necessary to fulfill its performance obligation to us.

On what legal basis do we process your data?

Since we address potential customers via our website and maintain contact with existing customers, the data processing by our hoster serves to initiate and fulfill the contract and is therefore based on Art. 6 para. 1 lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional website that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the basis of Art. 6 para. 1 lit. f) GDPR.

Data collection on this website

Use of cookies

Our website places cookies on your device. These are small text files that are used for different purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are required to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to use the benefits of a shopping basket in an online store. Other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, e.g. to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).

How do we process your data?

Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they disappear automatically. Permanent cookies, on the other hand, remain on your device if you do not delete them yourself. This can lead, for example, to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:

• Do you want to be informed when cookies are set?
• Do you want to exclude cookies in general or for certain cases?
• Do you want cookies to be deleted automatically when you close your browser?

If you deactivate or do not allow cookies, the functionality of the website may be restricted. If we use cookies from other companies or for analysis purposes, we will inform you about this in this privacy policy. We also ask for your consent in this regard when you visit our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our online services can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device is therefore based on Art. 6 para. 1 lit. f) GDPR. We use all other cookies on the basis of Art. 6 para. 1 lit. a) GDPR, provided that you give us your consent to do so. You can revoke this consent at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when your consent was requested, these cookies will also be stored exclusively on the basis of your consent.

Google Analytics

We use Google Analytics to analyze the use of our website and to optimize our advertising measures. Google Analytics is provided to us by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes the website usage data on our behalf and is contractually obliged to take measures to ensure the security and confidentiality of the processed data.

How do we process your data?

The following data is recorded during your visit to the website

• Pages viewed
• Achievement of "website goals" (e.g. contact requests)
• Behavior on the pages (length of stay, clicks)
• Approximate location (country and city)
• IP address (in abbreviated form, so that no clear assignment is possible)
• Technical information such as browser, internet provider, end device and screen resolution
• Source of origin of your visit (via which website or advertising medium you came to us)

Personal data such as name, address or contact details are never transmitted to Google Analytics. This data is transferred to Google servers in the USA. We would like to point out that the same level of protection under data protection law cannot be guaranteed in the USA as within the EU.

Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID with which you can be recognized on future visits to the website. The recorded data is stored together with the randomly generated user ID, which makes it possible to analyze pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.

If you do not agree with the collection, you can prevent this by installing the browser add-on once to deactivate Google Analytics or by rejecting the cookies via our cookie settings dialog.

Source: traffic3.net

On what legal basis do we process your data?

As a rule, the use of Google Analytics cannot be based on Art. 6 para. 1 lit. b) GDPR, as it is not necessary for the performance of a contract between the website operator and the user. Nevertheless, we have a legitimate interest in improving the user experience of our customers and, if necessary, identifying vulnerabilities. Google Analytics is therefore used on this website (optional for the customer) as a web analysis tool.

Server log files

Server log files log all requests and access to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time so that we cannot assign the data to you personally. The data is automatically transmitted from your browser to our provider.

How we process your data

Our provider stores the server log files in order to be able to track the activities on our website and identify errors. The files contain the following data:

• Browser type and version
• Operating system used  
• Referrer URL
• Host name of the accessing computer  
• Time of the server request
• IP address (anonymized if necessary)

We do not merge this data with other data, but only use it for statistical analysis and to improve our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs smoothly. It is also in our legitimate interest to obtain an anonymized overview of access to our website. Data processing is therefore lawful pursuant to Art. 6 (1) (f) GDPR.

Contact form

You can send us a message using the contact form on this website

How we process your data

We store your message and the information from the form so that we can process your request, including any follow-up questions. This also applies to the contact details provided. We will not pass the data on to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following points occurs:

• Your request has been finally processed.
• You ask us to delete the data.
• You revoke your consent to storage.

This only does not apply if we are legally obliged to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) GDPR. In all other cases, it is in our legitimate interest to process inquiries addressed to us effectively.

The legal basis for data processing is therefore Art. 6 para. 1 lit. f) GDPR. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.

Request by email, telephone or fax

You can send us a message by email or fax or give us a call.

How do we process your data?

We store your message and the contact details you have provided or the telephone number you have transmitted so that we can process your inquiry, including any follow-up questions. We will not pass on your data to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following points occurs:

• Your request has been finally processed.
• You ask us to delete the data.
• You revoke your consent to storage.

This only does not apply if we are legally obliged to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) GDPR. In all other cases, it is in our legitimate interest to process inquiries addressed to us effectively.

The legal basis for data processing is therefore Art. 6 para. 1 lit. f) GDPR. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.

Own services / other

Handling of applicant data

If you would like to work for us, we will be happy to receive your application. We treat all personal data transmitted in strict confidence. This also applies to data that we only collect later during the application process.

How do we process your data?

We store and use all data that we collect as part of the application process to the extent necessary to decide on the establishment of an employment relationship. In addition to contact and communication data and application documents, this also applies, for example, to notes that we take during job interviews. We only pass on your data within our company to persons who are involved in processing your application.

If your application is successful, we will store the data required to carry out the employment relationship in our data processing systems.

If we are currently unable to offer you a suitable position, we will be happy to add your data to our applicant pool with your consent. This gives us the opportunity to contact you if a position becomes available that matches your profile.

How long do we store your data?

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain your documents and other application data for up to 6 months after the application process has ended. The reason for this is that we may need the data for evidence purposes in the event of a legal dispute. After this period has expired, we delete the data and destroy the documents. If a legal dispute is actually imminent or already pending, we will delete the data and documents if they are no longer required for evidentiary purposes.

We delete data in the applicant pool no later than 2 years after consent has been granted. If you withdraw your consent before this period expires, we will delete it earlier.

The deletion of your data always presupposes that we are not legally obliged to retain it for longer.

On what legal basis do we process your data?

We process your applicant data on the basis of Section 26 BDSG-new (initiation of an employment relationship) and Art. 6 para. 1 lit. b) GDPR (general contract initiation).

The same applies if your application is successful.

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we have a legitimate interest in using your data for evidence purposes in a possible legal dispute. The data processing is therefore based on Art. 6 para. 1 lit. f) GDPR.

If you have expressly consented to the storage of your data, we process your data on the basis of Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future.